iLingo Support

Last updated: 2026-08-31

We can help with your account, learning experience, subscription, or a technical problem in iLingo.

Contact us

Email support@ilingo.app from the address linked to your account whenever possible.

What to include

• A short description of what you were trying to do and the steps before the problem.
• Your device model, OS version, and the iLingo app version and build shown in Settings.
• A screenshot after hiding any personal or sensitive information.

Never send your password, verification code, secret key, or full payment details.

Subscriptions and billing

You can restore purchases from the subscription screen and manage renewal or cancellation in your Apple or Google subscription settings. If needed, send a redacted store receipt—never card details.

Account deletion and privacy

Start deletion in the app under Settings → Account → Delete account, or read the account-deletion instructions. You can also review the Privacy Policy and Terms of Service.